Delete your Pater account

Pater, by Pater Apps LLC

You can delete your Pater account and the data tied to it at any time. You don’t need an account to use Pater, and deleting it doesn’t delete anything saved on your phone.

In the app (fastest)

  1. Open Pater and go to Settings.
  2. Under Account, tap Delete account. Pater shows what will be deleted and what stays.
  3. Tap Email a code to your address. We send a 6-digit code to your account’s email.
  4. Enter the code and tap Delete account permanently.

Your account is deleted straight away and you are signed out on every device. If you’re signed out, sign in first (Settings › Account) so Pater knows which account to delete.

Without the app

If you no longer have Pater installed, email [email protected] from the email address on your account, with the subject “Delete my Pater account”. We will reply to confirm the request came from you, then delete the account and let you know when it’s done, usually within a few business days.

What is deleted

If you later sign up with the same email, you get a new, empty account.

What stays on your phone

Your lists, notes, highlights, memorization progress, Ask history and settings are stored on your phone, not in your account, so deleting the account doesn’t remove them. You can keep using Pater without an account. To remove them, uninstall Pater or clear its storage in your phone’s app settings. A passkey saved in your phone’s password manager has to be removed there.

What we keep

We keep a few records with no email address and no content: a record that the deletion happened (a random account number and two times, deleted after 90 days), records of any extra questions we added to your account (with our notes cleared), scrambled session and passkey identifiers that can never be used again, and anti-abuse counts stored against a scrambled form of your address. Server logs expire after 30 days. The details and how long each is kept are in our Privacy Policy.

Other data

To be removed from the waitlist, or to ask about data tied to your install of the app (for example a report you sent), email [email protected].